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Frequently Asked Questions
To view our wholesale prices, you first need to register for a wholesale account and provide your business information. Once your account has been approved, you can log in to view our product prices, stock availability and other wholesale information.
No.Sincere is a B2B wholesale business. We work with children’s clothing stores, boutiques, wholesalers, online retailers and other professional buyers.
New wholesale accounts need to be reviewed and approved. We normally process applications within 24 hours.
If your account has not yet been approved, please try logging in again after the review has been completed.
If you have registered more than 24 hours ago and still cannot log in, or if you have an urgent order, please contact our customer service team via WhatsApp or Viber.
If you have forgotten your password, you can use the “Forgot Password” option to reset it.
If you still cannot log in, please contact us:WhatsApp / Viber: +36 30 582 9211
Some products are sold with a fixed size assortment, so individual sizes cannot be selected separately.
The available size range and size assortment are shown on each product page.
Available colours can be selected from the options shown on the product page.
Shipping costs are calculated based on the order quantity, weight, destination country and shipping method.
The final shipping cost will be confirmed when your order is processed.
All orders are shipped from our European warehouse in Budapest, Hungary.
Our wholesale ordering process is simple:
Register for a wholesale account → Get approved → Browse our products → Select the colour → Choose the required quantity → Add to cart → Confirm your order
Each product page provides the following information:
- Wholesale price
- Order multiple
- Size range
- Available colours
- Stock availability
Still have questions?
If you have any questions about products, orders, accounts or delivery, our customer service team will be happy to help.
Contact Us ：WhatsApp / Viber: +36 30 582 9211